BANKING AND THANKING

This is completed on a daily basis by a dedicated account manager. Each day cheques, cash and credit card payments are received, processed, recorded and banked. Thank you letters are sent out as required according to the agreed service level agreement.

REPORTING

Weekly reports are sent to the client and quarterly statements are produced which include standing order and direct debit payments.

DATA MANAGEMENT

The client’s data is also maintained by managing white mail, goneaways and deceased. Suppression lists are updated monthly and supplied back to the client for integration with their main database.